Shipping Policy

This Shipping Policy explains how Amorasmart (“we”, “us”, “our”) processes, ships, and delivers orders placed on our website to customers in the United States.
By placing an order, you agree to the terms described below and in our Terms of Use and Return Policy.​

2. Shipping Regions

  • We currently ship within the United States only (all 50 states).

  • We do not ship internationally at this time.​

3. Processing Times

  • Orders are typically processed within 1–2 business days after payment is confirmed.

  • Orders are not processed, shipped, or delivered on weekends or U.S. public holidays.​

If we expect a significant delay in processing (for example during holiday peaks), we will make reasonable efforts to notify you by email.

4. Shipping Methods & Costs

  • Standard Shipping: FREE on all orders within the United States.​

  • We work with reputable carriers (such as USPS, UPS, FedEx, or similar services) depending on your location and service availability.​

No additional handling fees are charged unless clearly stated at checkout (for example, special delivery options).

5. Estimated Delivery Times

Once your order has been processed and handed over to the carrier, typical delivery times are:​

  • Most orders: Delivered within 3–7 business days.

  • Rare cases (remote areas, carrier delays, extreme weather, peak seasons): Delivery may take up to 7–14 business days.

These time frames are estimates and are not guaranteed delivery dates. We cannot be held responsible for delays caused by carriers or circumstances beyond our reasonable control, but we will support you in tracking and resolving shipping issues.​

6. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number (if available) and a link to track your package online.​

  • Tracking information may take up to 24–48 hours to update after the carrier picks up the package.

7. Address Accuracy & Undeliverable Packages

  • Please ensure that your shipping address and contact details are correct at checkout.

  • We are not responsible for lost or delayed shipments resulting from incomplete or incorrect addresses provided by the customer.​

  • If a package is returned to us as undeliverable (wrong address, unclaimed, refused, etc.), we will contact you to arrange reshipment. Additional shipping charges may apply, or we may deduct actual shipping costs from any refund, where permitted by law.

8. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within a reasonable time with photos of the packaging and the product so we can assist you with a replacement or solution.​

  • If your package shows as “delivered” by the carrier but you did not receive it, please first check with neighbors or your local post office. If still unresolved, contact us so we can open an inquiry with the carrier.

9. Relationship to Returns & Refunds

This Shipping Policy works together with our Return & Exchange Policy (30 days).
For information about returns, exchanges, or refunds after delivery, please see the dedicated Return & Exchange Policy page on our website.​

10. Contact Us

If you have any questions about shipping, delivery times, or the status of your order, please contact our customer support team:

We aim to respond to all shipping inquiries within 1–3 business days.

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